Wusong Tiki Bar is seeking a dedicated Guest Experience Manager who values exceptional customer care and team leadership. We’re looking for someone with strong interpersonal skills and a commitment to creating a positive dining and employee experience. If you thrive in a dynamic environment and have a passion for hospitality, we invite you to join our team.
At Wusong Road, we strive for excellence in customer service, operational efficiency, and team leadership. As a Guest Experience Manager, your responsibilities will include:
- Leading and motivating our front-of-house team to provide exceptional customer service.
- Conducting regular performance reviews and fostering professional development among staff.
- Ensuring smooth daily operations and maintaining high standards of cleanliness and safety.
- Collaborating closely with the back-of-house team to deliver a seamless dining experience.
- Ensure loss control of products and equipment.
- Managing budgets, controlling costs, and optimizing profitability.
- Upholding our commitment to providing a welcoming atmosphere and enhancing the overall guest experience.
Additionally, the role requires availability to close four (4) days a week, with shifts ending at midnight on weekdays and potentially as late as 2am on weekends. If you believe you have the skills and experience to meet these expectations and would like to discuss the opportunity further, we would be happy to schedule an interview with you.
