We are looking for hosts who are personable, passionate about the art of hospitality and thrive in a team environment. This is not just a job but an opportunity for personal growth and development in the fine dining industry. Full-time and part-time positions are available.

As the first and often the last point of contact in the restaurant, our Hosts/Hostesses play a crucial role in creating a warm, friendly, and personalized dining experience for our guests. They are responsible for greeting and seating guests upon arrival, maintaining smiling, attentive, and courteous communication, and managing all guest inquiries. The Host’s presence at the front desk is always required to extend an appropriate welcome, farewell, and sincere invitation for our guests’ return, making them feel valued and appreciated.

JOB SPECIFIC DUTIES:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Greet guests in a warm and friendly manner as they arrive at the restaurant with a smile
• Seat guests efficiently and issue menus and wine lists, drawing attention to Weekly and Daily Specials & Dessert Menus
• Manage seating chart, ensure optimal flow of diners and even distribution by server
• Provide accurate wait times and monitor the waiting list
• Manage reservations using OpenTable, recording, printing, and sharing important guest notes, including allergies
• Management of the telephone system, responding to guest inquiries courteously, managing on-hold and call transfers
• Manage take-out and delivery orders as directed by management
• Perform regular restroom checks, ensuring guest suppliers are topped up, waste bins emptied, and cleanliness maintained, drawing management attention to any issues that arise
• Set up the host stand and coat check and maintain levels of cleanliness and order throughout the service
• Perform other duties and tasks as assigned

SKILLS & COMPETENCIES:

• Must be able to perform under pressure in a fine dining high-volume restaurant setting
• Must be able to handle guest incidents/complaints
• Must be knowledgeable of North Hill Dining menus, policies, procedures, the venue, and the company history
• Must be well-versed in OpenTable and online ordering systems
• Excellent interpersonal and communication skills
• Leads by example and demonstrates good judgment
• Maintains proper company dress code standards at all times
• Exhibits and uses good manners, proper personal hygiene, a positive attitude, and promptness

MINIMUM EDUCATION & TRAINING:

• High school diploma or equivalent
• Previous work experience as a Host in a fine-dining restaurant is preferred
• Working knowledge of OpenTable is preferred
• Basic computer skills

ENVIRONMENTAL WORKING CONDITIONS:

• Restaurant setting, front of the house
• Must be able to stand and exert fast-paced mobility for the entire shift

NORTH HILL OFFERS:

• Free meals
• Free parking
• Free on-site fitness center
• State-of-the-art work environment
• Employee referral program
• Health & Dental Benefits
• 401(k) with company match
• Career Development Training
• Tuition Reimbursement

North Hill is committed to providing equal opportunity for employment and advancement to all team members and potential team members. North Hill does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/ or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations.

To apply, please send your resume to the email provided below or give them a call for more info.