Offering panoramic views of the Boston Harbor and skyline, Hook + Line is a seafood centric, champagne drenched gathering place in the Seaport. Hook + Line is high octane and high energy, with an all-day marketplace, expansive restaurant and menu driven by fresh catch, vendor partnerships and high-end whimsy reflected through food.
The Market is here to provide the Seaport with fresh seafood, creatively sourced retail products, and local flavors to bring a taste of Hook + Line home. This is a one stop shop for hosting the perfect social gathering or dinner party.
Scope & General Purpose: As a Counter Team Member, you will welcome customers and provide an exceptional guest experience.
The Counter Team Member is committed to the following job components, designed to create a meaningful, growth-oriented position:
- Recognize that Hook + Line success is centered around working with all team members, with varying skill sets and experience level
- Cultivate meaningful relationships with the management team, staff and Hook + Line guests
- Exude passion for restaurant operations and hospitality as centered in a retail space
Schedule: Full Time Schedule, as Market business dictates.
- Able to work eight hour shifts, plus ability to stand, sit, squat, or walk for extended periods of time, walk up and down stairs
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
Management Structure: Reports to Market Manager.
Responsibilities
- Meet, greet and create repeat Market guests
- Demonstrate positivity, enthusiasm, and energy for hospitality
- Take guests’ orders using point of sale system/register
- Share product knowledge with guests
- Has comprehensive knowledge of all Market products
- Maintains clean and well-stocked work area
- Actively supports café cleanliness and visual standards
Job Requirements
- Minimum 1 year experience working in food service, café operations, or hospitality
- Ability to work well under pressure in a fast paced, ever-changing work environment
- Excellent verbal and written communication skills
- High integrity and professionalism
- A positive, joyful, upbeat, and energetic attitude
Hook + Line is an equal opportunity employer. All employment decisions are made without regard to race, color, age, sex, religion, gender, transgender status, gender identity or expression, national origin, disability, genetic information, or other protected characteristic as outlined by federal, state, or local laws.
To apply, please send your resume to the email provided below.
