DW French – Back Server

Chef Douglass Williams and the team behind MIDA is proud to launch its newest concept: DW French. Located just a few block from Fenway Park, this modern French Bistro draws inspiration from the streets of Paris as well as famous cuisine from all regions of France. The menu revolves around presenting the classics of French cuisine with approachability and the absolute best quality of ingredients. Think warming and savory French onion soup, perfectly seasoned steak with crispy fries, juicy roasted chicken, a crisp and delicious glass of Sauvignon Blanc.

The goal is to celebrate the rich history of French cuisine – showcasing the food along with an upbeat and fun-loving attitude. D.W. French’s atmosphere marries contemporary aesthetics with design elements reminiscent of a classic French brasserie. The restaurant features a 16-seat bar with an extensive list of cognac, classic cocktails, and French wines. A 30-seat covered patio extends is perfect to take in the energy of Boylston St.

About the Role:
At D.W. French, we want to create hospitality and generosity for ourselves so we can share it with our guests and ultimately, the larger community. The position of Back Server at D.W. French requires working within the D.W. French standards for service and hospitality. Back Servers are the critical support for the front-line Servers and Bartenders representing the D.W. French brand. Back Servers are responsible for preparing and maintaining the dining room setup and assisting Servers and Bartenders by clearing and re-setting tables, filling water glasses, and maintaining clean and organized work areas.

Location: D.W. French (1391 Boylston Street, Boston, MA 02215)

Schedule: Open for dinner service 7 nights a week, with brunch service on weekends

Compensation: Hourly plus tips. Benefits available to full-time employees

Responsibilities:

  • Keep all tables and booths properly set according to company guidelines and standards
  • Clear and reset tables as needed
  • Perform pre-shift and closing duties including setting up the dining area, patio, etc.
  • Assist service staff serving guests in a professional manner according to restaurant guidelines, ensuring guests receive warm and courteous service
  • Complete all assigned opening/closing sidework to prepare dining room, kitchen, bar, and service stations for efficient operation during meal periods
  • Prepare dining room for the next shift, including setup and breakdown of all furniture to meet guests’ needs and any private events
  • Maintain safe, clean, and organized stations in the dining room, kitchen, and service areas both during and after service
  • Maintain and re-stock dining room service areas, bar, storage areas, and restrooms throughout service
  • Deliver bread and appropriate water selection to guests
  • Maintain general working knowledge of all food and beverage menu items and other restaurant information, such as restaurant hours, address, etc.
  • Maintain working knowledge of storage areas, backup supplies, and inventory pars for items necessary to maintain a prepared dining room and exceptional service
  • Maintain a constant flow of dishes, glassware, utensils, and linens through the restaurant
  • Communicate with hosts, team members, and managers regarding any special needs
  • Immediately communicate to management and remedy any health or safety concerns
  • Promptly alert appropriate personnel of any stock shortages
  • Seek meaningful connection with guests in a fast-paced environment
  • Provide all elements of D.W. French service materials to our guests, including plateware, silverware, condiments, and anything a guest might need to enjoy their experience
  • Support all facets of D.W. French service, including takeout, delivery, patio service, & private events
  • Help pre-bus, maintain, and clean the bar during service, extending to the dining room as needed
  • Store restaurant supplies in an organized and thoughtful way
  • Communicate with management on guest experiences, both positive and negative
  • Assist in cleaning all restaurant areas as needed, including sanitizing high touch surfaces
  • Assist other areas of the restaurant as necessary

Requirements:

  • One year of prior restaurant service experience preferred
  • Knowledge of safe cleaning and sanitizing practices in a restaurant environment
  • Positive attitude, sense of urgency, willingness to grow & develop
  • Able to stand for the entirety of an 8-hour shift
  • Able to lift and transport items in excess of 50 lbs.
  • Able to kneel, bend over, lift items above head, work in small or cramped spaces
  • Able to work in areas of extreme high or low temperatures
  • Able to work nights, weekends, and some holidays
  • TIPS certification, ServSafe Food Handler Training preferred
  • Able to work well in a team-oriented environment

Metrics of Success:

  • Demonstrates diligence and technique in Cleanliness, Speed, and Precision
  • Shows a strong working knowledge of food safety and sanitation practices
  • Expresses a willingness and desire to continue learning more about the hospitality industry
  • Displays a genuine warm and positive attitude even in stressful situations

The above job description may be amended at any time by management. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential
functions.

*D.W. French is an equal opportunity employer*

Employment Type(s): Full-time, Part-time

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How to apply

Email: rebecca.lynn@dwfrench.com

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